General Help
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General Help for New Users
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Why
should I register?
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As visitors you are free to
browse through all sections of the site. However registration will enable you to make
complete use of all the features the site has to offer. Further, as
registered users you will also receive periodic site updates and
notifications relating to your specific industry. Registration is free.
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How
should I register?
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For registering please go to
the register section on our site, fill in
the form provided and click on the submit button. If you have given your
Email address you will receive a confirmation with your user name and
password soon after you register. Registration is free.
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What if
I forget my user name and/or password?
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After you register with us we
will be sending you an email with your user name and password. You can refer
this mail in case you forget; else you may register once again with a new
login name.
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Auction Help
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Auction Help for Buyers
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Am I
eligible to participate in an auction?
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In order to participate in an
auction, you would a) need to be a registered member of the site and b)
pre-qualify yourself for the auction. Every auction will have its own
requirements for qualification.
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How
will I come to know of upcoming auctions?
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Previews of upcoming
auctions will be posted well ahead of the auction date on
our site. As registered members you will also receive instant notifications
about upcoming auctions.
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How do
I get started?
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If you are interested in any
item that is up for auction, kindly go through the terms and conditions for
the same on our site and get yourself qualified for the auction. This would
normally involve sending us a demand draft for a certain refundable amount
along with a copy of the auction's terms and conditions duly signed.
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How do
I bid?
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For bidding for a particular
item, you would first need to select the item of your choice from the list
provided. On doing so you will see a detailed description of the item along
with the minimum bid amount as well as the minimum incremental bid. Your bid
amount has to be equal to or exceed the minimum amount and subsequent bids
will have to increase either by or over the incremental bid amount specified.
After specifying the bid amount click on the bid now button and reload the
page.
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What is
e-agent?
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e-agent is a facility that
enables proxy bidding. In case you have a maximum price in your mind for an
item, you can specify that amount in the e-agent box. This will save you the
trouble of having to increase your bids from time to time. The computer will
bid on your behalf in minimum incremental amounts as and when you are outbid.
There is no limit for the e-agent amount. Further, your e-agent amount will
not be known to anyone else. The minimum bid increment condition is not valid
for e-agents while making their final bid (ie, the last bid for that e-agent
amount).
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What is
bid history and bid status?
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Bid history is a historical
account of the bids made so far in the order they have been made. Bid status
shows the status of your current bid vis-à-vis the highest bid made by the
other bidders.
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What is
alter name?
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You can choose an alternative
name for yourself in the alter name box provided in the bid page. This is the
name that will be seen by others against your bid. In case you do not choose
an alter name your login name would be seen against your bid. An alter name
is a method you can use to disguise your identity if you so desire. Please
remember that once you choose an alter name the first time you bid, it cannot
be changed thereafter.
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What is
a reserve price?
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Reserve price is a minimum
amount set by the seller below which he is under no obligation to sell the
item. The reserve price will not be disclosed to the buyers.
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How
will I know if I am outbid?
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The bid
status screen will give you your position vis-à-vis other highest bidders.
Apart from this we will also be sending you e-mail alerts the moment you are
outbid.
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